People like Instapaper because of the features it has now and the way they’re designed into the app. If I let users steer product decisions, the result would be a massive codebase producing a bloated, cluttered product full of features that hardly anyone used at the expense of everyday usability and polish on the features that matter. Like Microsoft Word. Or Firefox.
By listening too much to outside suggestions, I’d destroy the very reason why I’m receiving them.
– Marco Arment, creator of Instapaper